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Oregon Secretary of State Elections Division

Coming Soon: Track Your Ballot

Sign up to track and receive updates about your ballot from outbound to accepted.
It’s a quick, easy, secure way to know your vote is counted.

BallotTrax coming soon.

You can get updates by email, text message, or phone call.

You will receive updates:

  • When your ballot is sent to you.
  • When your ballot is received by your county elections office.
  • When your ballot is accepted for counting.
  • If your ballot was not accepted because of an issue with the signature on your ballot envelope that can be fixed.

FAQ

About BallotTrax

​​BallotTrax is a free service that notifies Oregon voters about the status of their mail ballot by phone, email, or text from the time their county elections official mails the outgoing ballot to when their mailed ballot is received and accepted.​

  1. Go to oregonvotes.gov/track​.
  2. Enter your first name, last name, year of birth, and residential zip code to sign up or update your preferences.

​​You will be updated:

  • When your ballot is sent to you.
    • "This is a message from {account-name}. Your ballot for the {electionName} has been mailed. Look for it soon in your mailbox! If you do not receive your ballot within 6 days, please call {account-name} at {county-contact-number}. Visit {county_url} for election information."
  • When your ballot is received by your county elections office.
    • "This is a message from {account-name}. Your ballot for the {electionName} has been received. The next step is signature verification. As soon as your ballot has been processed, you will receive a status update. Questions? Call {account_name} at {county_contact_number} or email {county_contact_email}. Visit {county_url} for election information."
  • When your ballot is accepted for counting
    • "This is a message from {account-name}. Your ballot envelope for the {electionName} has been accepted and your ballot is being processed for counting. Thank you for voting!"
  • If your ballot was not accepted because of an issue with the signature on your ballot envelope that can be fixed.
    • "This is a message from {account-name}. There is a problem with your ballot for the {electionName}. Please call {account-name} at {county-contact-number} for instructions to ensure your vote counts."
​
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  • No. BallotTrax will not update your voter registration.
  • If your voter registration needs to be updated, please update it at OregonVotes.gov/myvote or contact your county election office. Your updated information will be pushed to BallotTrax once your update has been processed, which generally takes a few days.
​

  • BallotTrax is contractually obligated to comply with both state and federal security requirements.
  • BallotTrax is not allowed to share data provided by the Oregon Secretary of State with a third party. The data will only be used for the intended purpose of providing ballot tracking services.
​

​Yes. BallotTrax tracks your ballot return identification envelope, not your vote. Your vote remains confidential through the entire ballot tracking process.​

Yes. This is only a tracking system and does not change your voter registration or affect the receipt of your mail ballot in any way.​

  • The purpose of this program is to provide Oregon voters with transparency and assurance about the status of their mail ballot.
  • Five counties in Oregon and states across the country have successfully used BallotTrax for years.
  • This program provides all Oregonians with another, secure tool to give them confidence that their ballot was counted.
​

  • Currently, the Oregon Secretary of State’s office only has funding to run BallotTrax for the 2026 General Election. The Oregon State Legislature granted that emergency funding in September 2026 in response to concerns about service changes at the Post Office to provide Oregon voters with more certainty about their ballots.
  • The Oregon Secretary of State’s office will request ongoing funding for BallotTrax from the Oregon State Legislature in the next legislative session.
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What does this ballot update mean?

  • It means your ballot was rejected because of an issue with the signature on your ballot return identification envelope.
  • Your county elections official will also send you a letter explaining why your ballot was rejected, and the steps you need to take to fix or “cure” the problem so your ballot can be counted.
  • You should contact your county elections official for guidance on how to fix the issue. Find their contact information at oregonvotes.gov/counties.
  • You have until the 21st day after the election to fix the issue.
​

Troubleshooting: Sign up

  • The most common mistake is using an alias to log in with. Voters must log in with their name, year of birth, and zip code exactly as it appears on their voter registration. For example, if a voter’s first name is James and they attempt to log in as Jim, they will be denied access.
  • Another issue is having canceled, incomplete, or inactive voter registration. Make sure your registration is active and up to date. To check your voter registration, go to oregonvotes.gov/myvote or contact your county elections office.
  • The final reason you may have trouble signing up for BallotTrax is if you are a confidential voter. Confidential voters are not able to enroll in BallotTrax and need to contact their county elections office to get updates on the status of their ballot.
​

No. BallotTrax operates off of information from the public voter lists, and confidential voters are not included on those lists. Please contact your county elections office to get updates on the status of your ballot.​​

  • No.​
  • If you signed up for BallotTrax through the five Oregon counties that were already offering this service, you do not need to sign up again.

  • Try re-entering your email address or phone number to ensure it was correct and make sure you are opted in to that preference.
  • If you signed up for email notifications and did not receive a confirmation email, check your spam or promotions folder.
  • If neither option works, contact the Oregon Secretary of State’s office.
​

Some Oregonians have similar names and years of birth. Zip codes are one piece of data we use to differentiate between Oregonians with similar information.​

  • Use the zip code associated with your Oregon residential address.
  • You can find that address by checking your registration at oregonvotes.gov/myvote.

  • Yes, you need to use the zip code associated with your Oregon residential address.
  • You can find that address by checking your registration at oregonvotes.gov/myvote.

  • To obtain your voter ID, you need to contact your county elections official.
  • You can find your county elections official’s information at oregonvotes.gov/counties.

Troubleshooting: Notifications

  • If you mailed your ballot, please allow up to 7 days for the USPS to deliver your ballot back to the county.
  • If you dropped your ballot in a drop box, it will be picked up based on each individual county’s pickup times.
​

  • Email notifications will be sent from: elections@oregonvotes.gov
  • Text notifications will be sent from: 41575
  • Voice call notifications will come from: (971) 518-7573
​

  • Check your email spam folder.
  • You can also search your email by the sender address, elections@oregonvotes.gov.
  • As it gets closer to election day, your county may be receiving a large volume of ballots and it may take 1–2 days for your mail ballot to be processed.
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Yes. We want to make sure we have your correct information and confirm you want to receive text messages. If you do, simply respond yes!​

  • Yes. You can change your notification methods, turn off notifications, modify contact hours, or check the status of your mail ballot at any time (Only US phone numbers can be used for SMS/text and voice calls).
  • Just click the "sign up" button on this page.​

Yes. You will get two emails for ballot status messages in that case. The emails will contain your first and last name so you will be able to tell which voter the ballot status message is for.​

  • Yes. When you sign up for BallotTrax notifications, you can limit your notification hours.
  • Access your voter profile and set your contact between hours. This will tell BallotTrax when to send you notifications and eliminate those pesky 2 AM text messages.
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  • No. You are not required to receive notifications.
  • If you prefer, BallotTrax also provides your current ballot status through the voter portal. You can simply log in to view where your ballot is in the process — no notifications required!
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  • Yes. You are able to unsubscribe from BallotTrax notifications.
  • Simply log in to the voter portal and unselect the notification methods you’ve opted in for. Click “Update” at the bottom and you will be unsubscribed from future notifications.
  • You can still log in to the voter portal and view your ballot status at any time.
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To manage your preferences, simply go online to your BallotTrax voter portal at any time to change your selected notification methods, turn off notifications, modify contact hours or check the status of your ballot.​