Consumer & Business Services, Department of

Present Duties

Labor and Industries Building
The Labor and Industries Building in Salem houses the central offices of the Department of Consumer and Business Services. (Oregon State Archives Photo)
The Department of Consumer and Business Services (DCBS) is Oregon’s largest business regulatory and consumer protection agency. The department administers state laws and rules to protect consumers and workers in the areas of workers’ compensation, occupational safety and health, financial services, insurance, and building codes. The department was formed in 1993 to serve as an integrated umbrella agency over most state functions affecting businesses in order to improve efficiency and effectiveness.

DCBS employs about 900 people and is headquartered in Salem. Several of its divisions have offices around the state. Oregon OSHA has field offices in Portland, Bend, Eugene, Salem, Medford and Pendleton. The Workers’ Compensation Division has a Medford office that provides return-to-work services. The Building Codes Division has field offices in Coos Bay and Pendleton. The Workers’ Compensation Board conducts hearings around the state with staffed offices in Eugene, Medford, Portland and Salem.

Agency Website 

Agency Subdivisions

Information about this agency's divisions, offices, programs, etc.

Contact Information

Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Telephone: 503-378-4100
Fax: 503-378-6444
General Email:
Contact: Cameron Smith, Director
Administrative Rules Coordinator Email: Heather Welburn
Records Officer Email: Kristina Wargnier 
Staff Directory from
Location Map: by Google Maps

Legal and Legislative Information

Statutory Authority: ORS Chapter 705
Budget Analysis - by Legislative Fiscal Office
Audit Reports - select agency from menu

Records, Publications and General Information

Agency History  - a detailed history of the agency
Records Retention Schedule  - a list of the public records kept at the agency