Dept of Consumer and Business Services: Agency Subdivisions

Building Codes Division

Address: 1535 Edgewater St. NW, PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Fax: 503-378-2322
Contact: Alana Cox, Administrator
Statutory Authority: ORS Chapters 446, 447, 455, 460, 479, 480, 693

This division administers a statewide uniform building code. This  code helps ensure a minimum level of safety in all areas of the state and a uniform regulatory environment for businesses, the general public and contractors. The division adopts building codes with the advice of seven statutory boards. It certifies inspectors, licenses trade professionals and establishes training and education requirements; provides code and rule interpretation and dispute resolution; enforces license, code and permit requirements to prevent unsafe conditions; and conducts inspections where local entities do not.

Building Codes Advisory Boards

Address: PO Box 14470, Salem 97309-0404
Phone: 503-899-2972
Contact: Todd Smith, Policy and Technical Services Manager

Board of Boiler Rules

Statutory Authority: ORS 480.535, 705.250

This board formulates and adopts rules for the safe construction, installation, inspection, operation, maintenance and repair of boilers and pressure vessels. They also review staff enforcement actions. The governor appoints the board’s 11 members to four-year terms, subject to Senate confirmation.

Building Codes Structures Board

Statutory Authority: ORS 455.132, 455.144, 705.250

The board helps the DCBS director administer the Structural, Prefabricated Structures, Accessibility to People with Physical Disabilities and certain energy programs. The governor appoints the board’s nine members to four-year terms, subject to Senate confirmation.

Construction Industry Energy Board

Statutory Authority: ORS 455.492, 705.250

The board evaluates proposed state building code standards and administrative rules relating to energy use and efficiency  of the electrical, structural, prefabricated structure and low-rise residential specialties. The proposed standards evaluated by the board may include energy conserving technology, construction methods, products and materials. The board has 11 members.

Electrical and Elevator Board

Statutory Authority: ORS 455.138, 455.144, 479.680, 705.250

The board helps the DCBS director administer the electrical and elevator programs. It oversees the licensing and enforcement of these programs to ensure people involved are appropriately licensed and the work meets minimum safety standards. The governor appoints the board’s 15 members to four-year terms, subject to Senate confirmation.

Mechanical Board

Statutory Authority: ORS 455.140, 705.250

The board helps the DCBS director administer the code and associated administrative rules adopted for mechanical devices and equipment. The governor appoints the 10-member board, subject to Senate confirmation.

State Plumbing Board

Statutory Authority: ORS 693.115, 705.250

The board licenses individuals to engage in the trade of a journeyman plumber. The board establishes license, business and supervising plumber registrations, examinations and continuing education fees. The governor appoints the board’s seven members, subject to Senate confirmation.

Residential and Manufactured Structures Board

Statutory Authority: ORS 455.135, 705.250

The board helps the DCBS director administer the low-rise residential dwelling program. The governor appoints the board’s 11 members, subject to Senate confirmation.

Division of Financial Regulation

Address: 350 Winter St. NE, Salem 97301-3881; PO Box 14480, Salem 97309-0405
Phone: 503-378-4140
Fax: 503-947-7862
Contact: T. K. Keen, Administrator
Statutory Authority: ORS Chapters 59, 86A, 97, 446, 465, 646A, 650697, 705717, 723, 725, 725A, 726, 731-735, 737, 741742, 743, 743A, 744, 746, 748, 750, 752, 806819823825

The division regulates banks and credit unions, check cashing, debt management services, financial and investment advisors, insurance industry, mortgage industry, money transmitters, pawnshops, payday and title lenders, securities and drug price transparency. They investigate consumer complaints; analyze and monitor financial and insurance institution finances; review all insurance policies before they are sold in Oregon; licenses companies and professionals; and register securities and other investments.​
Address: 350 Winter St. NE, Salem 97301-3882; PO Box 14480, Salem 97309-0405
Phone: 503-378-3272 (Voice/TTY); Toll-free in Oregon only: 1-800-922-2689 (Voice/TTY)
Fax: 503-947-7461
Contact: Renee Stapleton, Acting Administrator
Statutory Authority: ORS Chapter 654

The division is known as Oregon OSHA. Oregon OSHA is responsible for working with employers and employees to reduce and prevent occupational injuries, illnesses and fatalities and for enforcing Oregon occupational safety and health standards. The division inspects workplaces for occupational safety and health hazards, investigates complaints about safety and health issues on the job and investigates fatal accidents to determine if the Oregon Safe Employment Act has been violated. The division also provides technical, educational and consultative services to help employers and employees implement and improve injury and illness prevention plans.  

Workers’ Compensation Division

Address: 350 Winter St. NE, Salem 97301-3879; PO Box 14480, Salem 97309-0405
Phone: 503-947-7810
Fax: 503-947-7581
Contact: Sally Coen, Administrator
Statutory Authority: ORS Chapters 654, 656, 659A

The division administers and regulates statutes and rules to ensure  employers provide coverage for their workers; provide treatment and benefits to help injured workers return to work as quickly as possible; and resolve disputes as quickly, fairly and with as little litigation as possible. The division facilitates injured workers’ early return-to-work through incentive programs funded through the Workers’ Benefit Fund; helps resolve medical, vocational, disability and other disputes; and provides consultation, training and technical services to people and businesses within the system.

Ombudsman Office for Oregon Workers

Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-378-3351; Toll-free: 1-800-927-1271
Fax: 503-373-7639
Contact: Jennifer Flood, Ombudsman
Statutory Authority: ORS 656.709

The Legislature created this office to serve as an independent advocate for injured workers. They also investigate and attempt to resolve workers’ compensation-related complaints, provide information to injured workers to enable them to protect their rights and make recommendations for improving ombudsman services and the workers’ compensation system.

Small Business Ombudsman for Workers’ Compensation

Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-378-4209
Fax: 503-373-7639
Contact: David Waki, Ombudsman
Statutory Authority: ORS 656.709

The ombudsman serves as a workers’ compensation resource center, assisting small businesses in the areas of insurance and claims processing. This includes the intervention, investigation and resolution of any workers’ compensation-related issue. The office also provides education and information to employers, trade groups, agents and insurers on relevant workers’ compensation issues.

Workers’ Compensation Management - Labor Advisory Committee

Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-947-7866
Fax: 503-378-6444
Contact: Theresa Van Winkle, Administrator
Statutory Authority: ORS 656.790

This committee provides an effective forum for business and labor to meet, explore and resolve issues involving the workers’ compensation system. The committee is charged with reviewing and making recommendations on workers’ compensation issues to the DCBS director and the Legislature. Members are appointed by the governor and subject to Senate confirmation. The committee consists of five management and five labor representatives and the DCBS director, who serves as an ex officio member.

Other Groups

Prescription Drug Affordability Board

Address: 350 Winter St. NE, Salem 97301; PO Box 3878, Salem 97309-0405
Contact: Ralph Magrish, Executive Director

The Legislature  created this board to evaluate the cost of prescription drugs and determine whether they present an affordability challenge to consumers and health systems in Oregon. The board informs rulemaking criteria for drugs that including health inequities for communities of color, the number of Oregon residents prescribed the drug, the price in Oregon and other criteria required by law. It also studies the entire prescription drug distribution and payment system in Oregon and elsewhere to lower the list price of prescription drugs and make recommendations to the Legislature.

Workers’ Compensation Board

Address: 2601 25th St. SE, Suite 150, Salem 97302-1280
Phone: 503-378-3308
Fax: 503-373-1684
Contact: Connie Wold, Chair
Statutory Authority: ORS Chapter 656

The board conducts contested case hearings and provides mediation for workers’ compensation matters, as well as for Oregon OSHA citations and orders. It is the appellate body that reviews administrative law judge workers’ compensation orders on appeal, exercises its own motion jurisdiction and reviews claim disposition agreements. The board also hears appeals from Oregon Department of Justice regarding applications for compensation under the Crime Victim Assistance Program and resolves disputes between workers and workers’ compensation carriers arising from workers’ civil actions against third parties. The five-member board is appointed by the governor for four-year terms, subject to Senate confirmation.