Featured Reports
DMV serves over 8,000 people on average each day and 2 million each year. The Oregon License Issuance and Vehicle Registration system (OLIVR) allowed for DMV to expand its online service offerings. Before implementation in 2019, DMV offered only three online services; it now offers more than 20.
The Oregon Eligibility System (ONE) is a complex system used by the Oregon Department of Human Services and the Oregon Health Authority to determine eligibility and benefits across a wide range of aid programs such as Medicaid and SNAP.
DEQ administers and enforces environmental laws pertaining to air, water, and land quality and ensures compliance with federal environmental regulations on behalf of the EPA. Strategic planning can help regulatory agencies like DEQ address the key principles of good regulatory governance and take steps to meet its mission.