This building in Salem houses offices of the Long Term Care Ombudsman. (Oregon State Archives Photo)
Present Duties
The agency includes three programs: the Long-Term Care Ombudsman, the Residential Facilities Ombudsman and the Oregon Public Guardian. The agency works to protect individual rights, promote independence and ensure a high quality of life for Oregonians living in licensed long-term care and residential facilities and for Oregonians with decisional limitations.
The agency’s two Ombudsman programs investigate and resolve complaints on behalf of residents, using a network of trained and certified ombudsman volunteers. The Oregon Public Guardian program serves as a court-appointed, surrogate decision maker for adults incapable of making decisions about themselves and their affairs, and who have no one else to serve as their guardian or conservator.
The agency also has an advisory board, titled the Residential Ombudsman and Public Guardian Advisory Board (ROPGAB) and consists of 9 appointed members of the public that meets monthly.
Agency Website
Contact Information
Telephone: 503-378-6533; Toll-free: 1-800-522-2602; TTY users dial 711
Fax: 503-373-0852
Contact:
Fred Steele, Jr., State Long-Term Care Ombudsman and Agency Director
Legal & Legislative Information
Records & Publications