Consumer Protection Resources

​​​​​​​Know Who You Are Doing Business With

The Secretary of State registry serves as registration of businesses, only. Some businesses are not required to register with us, such as those doing business under his or her own name. Perform a Business Name Search or Uniform Commercial Code search:​

Business Licensing

The Secretary of State does not include proof of mandatory licensing as part of the business registry process; therefore, cannot verify if the business holds required licenses to do business in Oregon. Before you do business, verify that the business you desire to work with is properly licensed.

Business Xpress License Directory has a license holder search page. Here you can select the type of business, search license requirements and status of license, whether active or inactive. 

​Better Business Bureau

Better Business Bureau has resources to help resolve your complaint.

Construction Contractors Board

The Construction and Landscape Co​ntractors Board licenses and regulates construction and landscape contractors in Oregon. Owners, employees, suppliers and cont​​ractors can file claims for breach of contract, negligent or improper work, or nonpayment.

Department of Consumer and Business Services

Department of Consumer and Business S​ervices (DCBS) is Oregon's largest regulatory and consumer protection agency. DCBS administers state laws and rules governing workers' compensation, occupational safety and health, building codes, the operation of insurance companies and financial institutions, and securities offerings. It has consumer protection and education programs and ombudsmen to help consumers, injured workers and businesses.

Department of Justice

The Oregon Department of Justice (DOJ), Consumer Protection Section​ regulates the Oregon marketplace by enforcing Oregon's Unlawful Trade Practices Act. This includes educating consumers and businesses about rights and obligations under the law. It operates a hotline​ for questions or about business practices.

Federal Trade Commission (FTC)

The FTC enforces federal antitrust and consumer protection laws. The FTC ensures the nation's markets function competitively and are vigorous, efficient and free of undue restrictions.

Internet Fraud Complaint Center (IFCC)

The IFCC addresses fraud committed over the Internet. For victims of Internet fraud, IFCC provides a reporting mechanism that alerts authorities of a suspected criminal or civil violation.

​Oregon ​State Bar Association

The Oregon State Bar Association has a lawyer referral service linking people seeking legal assistance with lawyers and assistance programs. Call even if you are unsure if you need to speak to an attorney.

Phone: 503-684-3763 or toll-free in Oregon at 800-452-7636