Consumer Protection Resources
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Know Who You Are Doing Business With
The Secretary of State's business registry serves only for registration of businesses. Some businesses are not required to register with us, such as those doing business under their real and true name. Perform a Business Name Search to check for registration. Or do a UCC Search search to find potential outstanding liens against a business.
Business Licensing
The Secretary of State does not include proof of mandatory licensing as part of the business registry process. Therefore, we cannot verify whether the business holds the proper licenses to do business in Oregon. Before you do business, verify that the business you desire to work with is properly licensed.
Business Xpress License Directory has a License Holder Lookup page. There you can select the type of business, search license requirements and status of licenses. Contact the specific agency or board for more details.
Better Business Bureau
Better Business Bureau has resources to help resolve your complaint.
Construction Contractors Board
The Construction Contractors and Landscape Contractors Boards issue licenses for construction and landscape contractors in Oregon. Owners, employees, suppliers, and contractors can file claims for breach of contract, negligent or improper work, or nonpayment.
Department of Consumer and Business Services
Department of Consumer and Business Services (DCBS) is Oregon's largest regulatory and consumer protection agency. DCBS administers state laws and rules governing workers' compensation, occupational safety and health, building codes, the operation of insurance companies and financial institutions, and securities offerings. It has consumer protection and education programs and ombudsmen to help consumers, injured workers and businesses.
Department of Justice (DOJ)
The Consumer Protection Division regulates the Oregon marketplace by enforcing Oregon's Unlawful Trade Practices Act. This includes educating consumers and businesses about rights and obligations under the law. It operates a hotline for questions or complaints and takes reports of scams or fraud.
The Charitable Activities Division registers and monitors charities that accept tax-exempt contributions in Oregon.
Federal Trade Commission (FTC)
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FTC enforces federal antitrust and consumer protection laws. The FTC ensures the nation's markets function competitively and are vigorous, efficient, and free of undue restrictions.
Internet Crime Complaint Center (IC3)
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IC3 addresses fraud committed over the Internet. For victims of Internet fraud, IC3 provides a reporting mechanism that alerts authorities of a suspected criminal or civil violation.
Federal Communications Commission (FCC)
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FCC regulates Phone, Internet, and TV providers and will accept complaints related to billing or services issues, privacy, or data caps. Oregon State Bar Association
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Oregon State Bar has a Lawyer Referral Service linking people seeking legal assistance to lawyers and assistance programs. Call even if you are unsure about whether you need an attorney.
Phone: 503-684-3763 or toll-free in Oregon at 800-452-7636