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Consumer & Business Services, Department of

A modern, multi-story white government building with large rectangular windows, identified as the Labor and Industries Building
The Labor and Industries Building in Salem houses the central offices of the Department of Consumer and Business Services. (Oregon State Archives Scenic Images collection)

Present Duties

The Department of Consumer and Business Services (DCBS) is Oregon’s largest consumer protection and business regulatory agency. The department administers state laws and rules to protect consumers and workers with workers’ compensation, occupational safety and health, financial services, insurance and building codes. The department serves as an integrated umbrella agency over most state functions affecting businesses to improve efficiency and effectiveness.

DCBS employs about 900 people and is headquartered in Salem. Several divisions have offices around the state.

Agency Website 

Agency Subdivisions

Information about this agency's divisions, offices, programs, etc.

Contact Information

Physical Address: 350 Winter St. NE, Salem 97301
Mailing Address: PO Box 14480, Salem 97309
Phone: 503-378-4100
General Email: DCBS.Info@dcbs.oregon.gov
Contact: Sean O’Day, Director
Administrative Rules Coordinator: See Contact List for Consumer and Business Services

Legal & Legislative Information

Statutory Authority: ORS Chapter 705

Budget Analysis - by Legislative Fiscal Office
Audit Reports - select agency from menu

Records & Publications

Records Retention Schedules for public records